Products & Services » Voice
1+ Services
Switched AccessThis service gives businesses access to Excel's long distance network through their local providers. It offers competitive domestic and international flat-rate pricing to the world's top business destinations, regardless of the time at which calls are made. Detailed management reports, summarizing voice traffic by interstate, intrastate and international (regular and mobile) termination, allow businesses to better understand their telecommunications needs and expenses. Customers have the option of receiving their invoice in either paper or electronic format.
Dedicated AccessWith this service, businesses can access the power and reach of the Excel's network through dedicated high-capacity links. Providing termination to over 240 international destinations, Excel Dedicated Access is an ideal solution for global telecommunications needs. Excel's competitive rates enable businesses to maximize the value of their telecommunications expenditures.
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Toll-Free Services
Domestic Toll-Free ServiceFrom toll-free calls that terminate on standard local business lines to high-capacity dedicated T-1 access lines, Excel provides a comprehensive set of toll-free service options for businesses of any size. Excel Domestic Toll-Free Service offers extended coverage service from areas including; Alaska, Hawaii, Puerto Rico and Canada. Businesses can also customize their service with enhanced routing and termination features, including:
- Time-of-day and day-of-week
- Area code routing or blocking
- Emergency routing for disaster recovery
- Percent allocation routing for balancing call loads between call centers
- Toll-free directory assistance listings
This service unleashes a world of opportunity for companies that want to develop or enhance business overseas. With ITFS, businesses can reach global markets without having a physical presence in every country. By giving customers an easy, cost-effective way to buy their products from anywhere in the world, businesses can expand their reach and increase profitability. To ensure quick and seamless implementation of ITFS, Excel has agreements with virtually every international toll-free originating country.
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Value-Added Services
Calling CardBy using the Excel Calling Card, business travelers can stay connected no matter where they go, while saving money on hotel surcharges and collect calling fees. With call termination to over 240 countries and origination from over 60 countries, Excel allows business travelers to communicate from all over the world. Features such as voice mail, fax mail, speed dial and quick conference make the Excel Calling Card a virtual office tool. Users can also access information services, such as news updates, weather reports and sports scores from virtually any phone in the world.
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Teleblock® ServiceThis service helps prevent businesses from violating telemarketing laws. Certain states allow consumers to subscribe to "do not call" lists, which legally prohibit businesses from soliciting them. Excel Teleblock® Service provides companies with a database of these "do not call" lists, giving them the information they need to abide by the law and avoid fines. This database also supports internal lists of customers and prospects who cannot be called. Specially designed for brokerage firms, insurance companies, credit card companies, telemarketing firms and fund raising organizations, this service features automatic list updates, Web-enabled database management and online reporting capabilities.
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